Contact a Perfex CRM Developer at Systematica
Want to contact a Perfex CRM developer? You are in the right place. Contact us about a module you own, a module you are thinking of buying, or a custom module. Pick the option below that fits your question, and it will reach the right person faster. Systematica builds and sells modules for Perfex CRM, and we answer in plain language.
Need help with a module you bought?
Open a ticket. Support tickets are for customers with a license. Your license is valid for 1 year and includes support, and a ticket keeps the whole conversation in one place with the module, your messages and our replies.
Questions before you buy
Not sure which module fits? Send a short message with your Perfex CRM version and what you want to automate or add. We will tell you honestly whether a module covers it. The product pages also list requirements, what the module does not do and the version it was tested on.
Hire a Perfex CRM developer for a custom module
Systematica is a Perfex CRM developer for needs that no ready-made module covers, so we also build custom modules. Describe the problem, who will use it and how it should work with your existing Perfex CRM setup. Custom work is paid development, and we confirm the scope with you before we start. The same team that makes our ready-made modules delivers our Perfex CRM customization services, so custom work follows the same standards: a license check, a clear changelog and tested code.
Contact us with the message form
As a Perfex CRM developer, Systematica works directly with the modules we sell. When you contact a Perfex CRM developer from our team, you reach the people who wrote the code, which keeps answers short and accurate. A Perfex CRM developer can also tell you early if a request fits an existing module or needs custom work.
Which way should I contact Systematica?
- You own a module and something is wrong: open a support ticket. It is the fastest way to a fix.
- You are choosing a module: use the message form on this page and name the modules you are comparing.
- You need something built: use the message form and describe the custom Perfex CRM module you have in mind.
- You have a billing question: check My Account first, then send the order number with your message.
Answers to common questions
Do I need an account to contact Systematica?
You do not need an account to send a message with the form on this page. You need an account to open a support ticket, because the ticket is linked to your purchase.
How do I know if I am still covered by support?
Every license is valid for 1 year and includes support through our ticket system and free updates. To keep using the module after that, renew your license. Count from the date of your order, which you can see in My Account. After that period the module keeps working.
Can you install the module for me?
Installation guidance is part of support. Tell us your Perfex CRM version and where you got stuck, and we will walk you through it. The documentation also has step-by-step guides with screenshots.
Can your Perfex CRM module developer change a module I already own?
Changes to a module you bought from us are possible as custom work. Describe the change in the message form and we will tell you what it involves before any work starts.
Do you work with other Perfex CRM modules?
Our modules are built to work with the standard Perfex CRM. If you run modules from other makers, mention them in your message so we can check for conflicts.
Orders, invoices and licenses
- Find your orders, downloads and license keys in My Account.
- Check the Refund and Returns Policy before asking about a refund.
- Read the customer help page for installation steps, license rules and common questions.
What to include in your message
- The name of the module and your Perfex CRM version
- What you expected to happen and what happened instead
- Any error message, copied as text, and a screenshot if it helps
- For orders, the order number from your confirmation email
A clear message gets a clear answer on the first reply, and you will not need to repeat details. Thank you for choosing Systematica. However you contact us, we read every message and reply in plain language.