Overview
At Systematica, we are committed to providing high-quality digital modules for Perfex CRM. We stand behind our products and want you to be fully satisfied with your purchase. However, due to the nature of digital goods, we maintain the following policy:
Refund Policy
Due to the digital nature of our products, all software module purchases are non-refundable once downloaded or accessed.
A refund may only be issued if:
- There is a verified technical issue that prevents the module from functioning as described,
and - Our technical support team is unable to resolve the issue after attempted troubleshooting.
Non-Refundable Situations
- Successful download or activation of the module
- Change of mind or accidental purchase
- Failure to review the documentation prior to purchasing
- Compatibility issues with outdated or heavily modified versions of Perfex CRM
How to Request a Refund
To request a refund (only in eligible cases), please contact our support team at support@tech9pros.com with:
- Your order ID or proof of purchase
- A detailed reason for the refund request
- Screenshots or evidence of the technical issue
If approved, refunds will be processed within 7 business days.
Need Help?
Before requesting a refund, we strongly recommend visiting our FAQs or reaching out to our support team. We are here to help and are often able to resolve technical concerns quickly.
Thank you for choosing Systematica
Explore our full range of powerful modules for Perfex CRM, including workflow automation, reporting tools, and mobile-ready features. Visit our Systematica Shop to browse all available solutions.
All modules are developed and maintained by Tech9Pros, a trusted software partner specializing in high-performance CRM enhancements. Learn more about our development services and enterprise-grade tools.